stacksmesh
All work
Platform · 2025–26 · ongoing

ID Privacy AI

Enterprise AI · Agentic platform

Agentic execution platform powering autonomous voice, SMS, and email agents across 600+ dealerships. ~1M agentic calls handled. OEM-certified by Nissan, Infiniti, and Mitsubishi.

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Headline outcome
~1M
agentic calls handled in production
Stack
Multi-agent · CRM/DMS · Voice AI · ETLV™
The engagement

Audit. Plan. Ship.

Challenge

Support a fast-scaling agentic AI platform delivering autonomous voice, SMS, and email agents across 600+ dealership deployments — with secure orchestration across CRMs, DMSs, schedulers, inventory systems, and lead sources, all under OEM compliance constraints from Nissan, Infiniti, and Mitsubishi.

What we did
  1. 01Built agent execution and orchestration components for voice / SMS / email parity
  2. 02Integrated CRM, DMS, and scheduler layers across heterogeneous dealership stacks
  3. 03Designed conversational flows engineered for channel parity at production volume
  4. 04Engineered privacy-preserving data ingestion (ETLV™) under OEM constraints
  5. 05Supported OEM-certification readiness work across three automotive brands
Result

Six hundred-plus agents now run in production, OEM-certified by three major automotive brands. The platform has handled near a million agentic calls — and the engineering partnership is ongoing through the 2026 rollout.

Recognition
  • OEM-certified: Nissan · Infiniti · Mitsubishi
  • Ongoing engagement through 2026
~1M
agentic calls handled
600+
agents in production
3
OEMs certified
Voice / SMS / Email
channel parity
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